Rummy is accepted as a game based on skill and requires a person with analytical bent of mind to play the game, also rummy is very much a social game played among circles of friends and family. But when games are being played online with other unknown people, a certain responsibility stands for all concerned. RummyCulture maintains a Fair Play practice strictly on it’s platform . The Fair Play Policy covers the all mentioned aspects to guard the spirit of competition and skill as the rummy players take on each other at the game table.

RummyCulture ‘s Protection from Fraud & Any other illegal Activity on it’s platform

  • We have a 24/7 monitoring mechanism by Team of experts for games played on our platform so that they can be checked for any fraudulent activity.
  • Anti Collusion measures are adopted prior to each game, during game, and even after a player has finished playing.
  • Anti-fraud algorithms keep a check on each and every move of the players without reading or recording of the players cards at any stage of the game.
  • Suspected games are monitored closely & If our System detects any Fraud activity the players Accounts will be freezed immediately including the funds.
  • Any player found doing the same will be barred from playing the game.
  • As part of our Fair play at RummyCulture we have introduced Document validation(e-KYC) for some users as identified by our system, Our Automated system detects users & enables mandatory process for selected users to upload any government approved ‘Photo ID’ & Bank account details like cancel cheque copy or pass book copy.
  • The documents need to be uploaded only through RummyCulture site & no document will be accepted through email. The documents should be valid & Image should be clear to understand by our experts.
  • Documents should not be password protected & password should not be shared in any scenario & documents should be in image or PDF format only.
  • User will be responsible for the documents he/she is sharing & RummyCulture will not be responsible for any misuse of the same. RummyCulture’s User information storage is with best security severs in the country.
  • RummyCulture uses Amazon servers (S3) to store all user’s data with additional Security features like Default Encryption, Permission checks.
  • RummyCulture also uses Cross-Region Replication ACL overwrite & Cross-Region Replication with KMS.
  • Once the User uploaded the documents which will be validated by our experts within the stipulated time. RummyCulture reserves the right to approve or disapprove the validation process.
  • Once the user’s documentation gets approved or disapproved user will be notified through email/SMS & on the site/app.
  • RummyCulture reserves the right to hold users to play cash games/ Add cash/cash withdrawals at RummyCulture in lieu of validation by the experts at RummyCulture.
  • The Process of validation may take up 3 working days from the date of submission
  • You can play in all Cash Games/tournament in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the Website or use any third-party software that intercepts, mines or otherwise collects information from or through the Website or through any Services. Any attempt to employ any such external assistance is strictly prohibited. Formation of teams and collusion between you and any other user(s) for participating in Games organized on the Website or any other form of cheating is strictly prohibited & can appropriate action by Rummyculture.
  • Anti-Spamming & Money Laundering – Rummyculture strictly prohibits sending spam emails or any unauthorized content along with any practice of money laundering within rummyculture.
  • Login & Multiple ID’s – Rummyculture strictly prohibits creation of any login name or passwords which violates the rights of any living or nonliving person or place in any format. Rummyculture do not allow any user to have multiple ID’s to either register or play.
  • Mobile Number Verification – At RummyCulture You are required to validate your Mobile number for playing Cash games. This is to safe guard fraud of any form at RummyCulture. All your information is kept as confidential & not shared with any person or party in given reason. It is a mandatory process for all cash users to follow process of mobile authentication at RummyCulture.

For Any query you can write to support@rummyculture.com

 

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