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Is the game of Rummy legal in India?

Yes, online Rummy is legal in India. In 1968, the Supreme Court of India passed a judgment that deemed rummy a game of skill. However, a few states, Meghalaya, Andhra Pradesh, Telangana, Assam, Odisha, Nagaland, and Sikkim, based on their legal discretion, have restricted skill-based games that involve stakes.

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Is the RummyCulture app safe to use?

Yes, RummyCulture is completely safe and secure to use, and follows strict fair game play policies.

RummyCulture is an ISO-certified gaming platform. All payment gateways used by RummyCulture are PCI DSS (Payment Card Industry Data Security Standards) compliant. They follow a universal set of rules and regulations that are set by global entities like Visa, Mastercard, and other international organizations.

RummyCulture has a “No-bot” certification, which clearly states that we do not have any systems that allow the usage of bots to control, mimic, assist, aid or override real player actions. RummyCulture’s card shuffling system has been RNG certified by iTech Labs (Australia). RNG uses an algorithm to generate random numbers which ensure that all players get cards selected randomly from a well-shuffled deck and are dealt fairly by the system without any bias.

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Is my money safe in RummyCulture?

Yes, your money is safe with RummyCulture.

The amount you deposit in your RummyCulture account is maintained in an escrow account with a regulated entity. An escrow account is maintained by a 3rd party which ensures all your payments are swift and secure.

All our payment gateways adhere to PCI DSS (Payment Card Industry Data Security Standards). They follow a universal set of rules and regulations that are set by global entities like Visa, Mastercard etc. By verifying your KYC details, we apply additional checks to keep your account safe.

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How can I withdraw my winnings?

Your KYC documents need to be verified before you can withdraw your winnings. It takes less than 2 minutes to complete the PAN and Bank verification.

  • Go to the profile section of the app, located in the top left corner.
  • Click on “Withdrawals”.
  • Enter the amount you want to withdraw and confirm.
  • You can add a UPI ID or your bank account details to withdraw your winnings.
  • The withdrawal gets processed instantly both in UPI and IMPS cases.
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How can I add cash to the RummyCulture account? Is there any maximum or minimum limit?

To do add cash to the RummyCulture wallet:

  • Click on the “Add Cash” button located at the top right corner of the app.
  • Enter the amount you want to add.
  • Select a payment mode through which you want to add cash.
  • You can add cash through UPI (GPay, PhonePe,Paytm and any other UPI app which you're using and active on your device) & credit /debit cards.
  • The minimum amount you can add is ₹50.
  • You can add up to ₹500 if your KYC documents are not verified..
  • You can add an unlimited amount with a maximum one time cap of ₹50,000 if your KYC documents are verified.
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Is my data (personal info/bank account details) safe with RummyCulture?

Yes, your data is completely safe with RummyCulture:

  • At RummyCulture, we take technical and organizational measures to keep your personal information and bank account details secure.
  • All information transmission across systems is done through secure channels to prevent the interception of sensitive data.
  • Our app is SSL (Secure Sockets Layer) certified. It keeps all your data safe through encryption.
  • As per our corporate policy, we do not share your data with any 3rd party.

All Topics

topic iconAccount
topic iconApp Login
topic iconLegal and Fairplay
topic iconKYC
topic iconAdd Cash
topic iconOffers
topic iconWithdrawal
topic iconGameplay
topic iconTDS
topic iconGST
topic iconFAQ for Beginners

Withdrawal

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How can I withdraw my winnings?

Your KYC documents need to be verified before you can withdraw your winnings. It takes less than 2 minutes to complete the PAN and Bank verification.

  • Go to the profile section of the app, located in the top left corner.
  • Click on “Withdrawals”.
  • Enter the amount you want to withdraw and confirm.
  • You can add a UPI ID or your bank account details to withdraw your winnings.
  • The withdrawal gets processed instantly both in UPI and IMPS cases.
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What does "Withdrawal Status" mean?

There are 3 possible statuses for your withdrawal request:

  • Successful - This means that your withdrawal request has been completed. You can check your bank account statement to confirm the same.
  • In-progress - This means that your withdrawal request is yet to be completed. In this case, the money has not reached your account yet but the money is with your bank.
  • Failed - This means that your withdrawal request has failed and the amount has been added back to your RummyCulture wallet.
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How much can I withdraw in a single day and how many withdrawals are allowed?

RummyCulture provides you lightning fast withdrawals. Here are a few key points to remember when placing a withdrawal request:

  • You need to be a KYC verified player to place a withdrawal request.
  • You can withdraw your winnings only.
  • Minimum amount that you can withdraw is ₹100.
  • The maximum amount you can withdraw is ₹1,00,000 per transaction.
  • You are allowed to withdraw once a day.
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Are there any charges for withdrawals?

A withdrawal fee may be applicable. In case it is applicable, it will be clearly shown on the app before you place the withdrawal request. Please refer to our Terms of Service for further information in this regard.

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Can my withdrawal get delayed or canceled for any reason?

When you raise a withdrawal request, it gets processed instantly. However, your withdrawal may get delayed because of issues with your bank server or payment gateway. We'd suggest you wait for at least 3 hours, in case the money is not credited then it may take up to 3 working days for the amount to reach your bank account.

Further ,in case your withdrawal gets canceled because of an inactive account or rejected by a user bank error the money is returned to your RummyCulture wallet.

Gameplay

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My internet is working fine but I was disconnected from the game.

Online gaming requires a steady and stable internet connection. As a user, you may feel that your internet is stable and working fine, but in reality it might be fluctuating.

For a smooth gaming experience, please make sure that your device is connected to a reliable network and that your device's signal is strong. We recommend that you do a speed test to check the speed of your internet connection.

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How many cash games can I play every day?

On RummyCulture, you can play as many cash games and tournaments as you want. However, we encourage you to please play responsibly and set your limits through the responsible gaming section on the app.

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How do I report a fair play violation?

You can report a Fair Play violation or make a complaint by writing to support@rummyculture.com for a resolution. When you are writing a complaint, please provide us with the complete details for example game Date, Table ID, and the complete issue along with video or screenshot of the game so that we can investigate thoroughly. if the details are incomplete, it will delay the whole process.

Please note that all complaints are kept confidential. We will act to resolve complaints within the turnaround time. Post the investigation, any decision taken by Rummyculture following a complaint will be irrevocable.

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How can I participate in rummy tournaments?

There are two types of tournaments on RummyCulture - cash tournaments and free tournaments.

Cash tournaments are the ones where you have to pay a certain ”Buy-in” amount or use a tournament ticket to enter. To participate in cash tournaments:

  • Open the RummyCulture app and click on the “Tournaments” tab.
  • There are many types of cash tournaments - Sit N Go, Points, Deals, Millionaire Series, etc.
  • Browse through the details of tournaments and choose the one you want to participate in.
  • Click on the “Join Now” button to register for the tournament and wait for it to start.
  • You can enter a tournament by using a ticket as well. You can win a ticket either through a smaller tournament or through promotional activities like scratch card, spin the wheel, etc.

Free tournaments are free to play. There’s no “Buy-in” or ticket required. To participate in free tournaments:

  • Open the RummyCulture app and click on the “Tournaments” tab.
  • Click on the “Free tourney” section to view all free tournaments.
  • Browse through the details of tournaments and choose the one you want to participate in.
  • Click on the “Join Now” button to register for the tournament and wait for it to start.
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I registered for a tournament but why is my seat not confirmed?

Most tournaments can accommodate a limited number of players only. If you have registered for the tournament but your seat is not confirmed, it means that you are on the waiting list for the tournament. Your seat will be confirmed once other players/player cancel their entry. We will notify you once your seat is confirmed.

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What is waitlist?

When you register for a tournament that's already filled, you join the waitlist for that tournament. Depending on your number in the waitlist, your seat will be confirmed once other players/player cancel their entry. This is done on a first come first serve basis. For example, if your number is 10 on the waiting list, at least 10 players need to cancel their entry for you take part in the tournament.

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How do I get free tournament tickets?

There are two ways to get a free tournament ticket:

  • Scratch card: Use your daily free card every day. You might get a free tournament ticket.
  • Play cash tournaments: Look out for tournaments which offer free tournament tickets to top players.

TDS

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What happens to the TDS deducted from my winnings?

We will deposit the TDS amount with the Income Tax Department against your PAN. Hence, it is mandatory that you provide us with your correct PAN details so that you can claim the TDS benefit while filing your tax returns

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What is TDS and how does it work?

TDS is the acronym for “Tax Deducted at Source,” which we are legally required to deduct on net winnings. We deposit the TDS amount with the Income Tax Department against your PAN. To know more about the TDS policy, please visit this page. Link

GST

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In case I request for a refund of my deposited value, will my GST amount also get refunded?

As per the GST Law, once the GST gets paid to the government during deposit, it will not be refunded back to you. However, the balance amount ( post GST deduction) will be returned to the account from where you made the payment.

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What will be the proof of GST submitted to the government by RummyCulture?

During deposit (Add Cash), the platform will automatically calculate the GST amount. This amount will be submitted to the government on the player's behalf by the platform. As a proof, a GST invoice will be generated and provided to all players. This will be visible and can be downloaded from the Add Cash success screen and the Wallet section.

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Since I am already paying GST, do I need to pay TDS?

Yes. Whenever applicable, both GST and TDS need to be paid.

1. All players will need to start paying GST at the rate of 28% to the government on every deposit (Add Cash) from 1st October 2023 onwards. This is applicable for all players on online money gaming apps.

2. TDS is applicable on net winnings during withdrawals and is separate from the GST on Add Cash. To know more about TDS,

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How do I deposit the GST amount to the government?

During deposit (Add Cash), the platform will automatically calculate the GST amount. This amount will be submitted to the government on the player's behalf by the platform. As a proof, a GST invoice will be generated and provided to all players. This will be visible and can be downloaded from the Add Cash success screen and the Wallet section.

FAQ for Beginners

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I don't know how to play rummy. How can I learn to play rummy?

The game of rummy is played with multiple decks of cards. To win the rummy game, a player must make a valid declaration by drawing and discarding cards from the two piles given on the table.

One pile is a closed deck, where a player is unable to see the card that he or she is picking, while the other is an open deck that is formed by the cards discarded by the rummy players. To win in a rummy online game, the players have to group cards in valid sequences and sets.

Rummy Rules

Rummy rules are very simple. Usually, it is played with 2 decks of cards and each player gets 13 cards each at the start.

On their turn, players draw 1 card from the open or closed deck, and discard 1 card from their group of cards. The open deck is a pile of discarded cards while the closed deck contains cards that have not been dealt.

Objective of Rummy

The primary objective of a game of rummy is to make a valid declaration. A valid declaration of the cards can be made by arranging all the 13 cards in an appropriate order.

Important: All the cards are arranged in a combination of sequences and(or) sets that include at least two sequences with one being a pure sequence.

The winner is the one who makes a valid declaration first. Other players accumulate points between 2 to 80 (based on the non-grouped cards).

To learn more about the game, you can visit the “How to play” section on the website.

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What is a Joker and what are wild cards/wild jokers?

One of the most important cards in a game of rummy, Jokers can fit in anywhere. They help you create impure sequences, and sets. A joker can be used as a substitute to any card. There are two types of jokers in a game of rummy - a printed joker - a card on which “Joker” is clearly mentioned, and a wildcard joker.

Wildcard Joker

At the start of each deal, a card is picked randomly as the wildcard joker. This card is kept in an open position at the bottom of the closed deck. For eg. if 5 of hearts is selected to be the wildcard joker, then 5 of all suits will be considered jokers. A wildcard joker can also be used to form a pure sequence if it fits the pure sequence criteria.

Printed Joker

A card on which it says “Joker” is a printed joker. A deck of cards has 2 printed jokers. In rummy, you can use it to create impure sequences, and sets.

Note: If the printed joker card is selected as a wildcard joker, then all Aces are jokers.

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What is Pick and Discard in Rummy?

On their turn, each player picks a card from the open or closed deck and discards a card from their group of cards.

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How do we Deal/Distribute Cards in rummy?

Each player gets 13 cards at the start of a game. On your turn, you have to pick a card from the open or closed deck and discard a card. The distribution of cards is done through an RNG system which ensures unbiased shuffling and fair gameplay.

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What is a Drop in Rummy?

“Drop” can be used to minimise losses. It is a strategic move when you don’t feel confident about your group of cards. There are 2 types of “drop”:

First drop: You drop without playing a single turn. Based on the format you’re playing, you accumulate certain points. For eg. in Points rummy, you will accumulate 20 points, and in Pool 61, you will accumulate 15 points.

Middle drop: You drop after playing at least 1 turn. Here, the points accumulation is double than that of the first drop.

Please note that there’s a penalty involved when it comes to dropping your cards.

Pool 61Pool 101Pool 201Points
First Drop15 Points20 Points25 Points20 Points
Middle Drop30 Points40 Points50 Points40 Points
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What is an Invalid Declaration?

This is something even the best players fear. When a player declares his/her cards and they do not meet any one or all of the following conditions, it is known as an invalid declaration:

  • Not having a pure sequence.
  • Not having 2 sequences.

When you make an invalid declaration, you accumulate “full points”. For eg. if it’s a Points game, the penalty for an invalid declaration is 80 points.

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What is the difference between Practice Games and Cash Games?

The rules of practice and cash games are the same, but there are a few key differentiators:

  • A practice game is free while a cash game requires a player to pay a “buy-in” amount.
  • You win chips in a practice game while you win real money in a cash game. The winnings depend on the format and the buy-in amount.

On RummyCulture, you can play an unlimited number of practice games for free. Use these games to practice new strategies that you want to apply in cash games.

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What are Cash Tournaments?

There are two types of tournaments on RummyCulture - cash tournaments and free tournaments. Cash tournaments are the ones where you have to pay a certain ”Buy-in” amount or use a tournament ticket to enter.

To participate in cash tournaments:

  • Open the RummyCulture app and click on the “Tournaments” tab.
  • There are many types of cash tournaments - Sit N Go, Points, Deals, Millionaire Series, etc.
  • Browse through the details of tournaments and choose the one you want to participate in.
  • Click on the “Join Now” button to register for the tournament and wait for it to start.
  • You can enter a tournament by using a ticket as well. You can win a ticket either through a smaller tournament or through promotional activities like scratch card, spin the wheel, etc.
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What are free tournaments?

Free tournaments are free to play. There’s no “Buy-in” or ticket required. To participate in free tournaments:

  • Open the RummyCulture app and click on the “Tournaments” tab.
  • Click on the “Free tourney” section to view all free tournaments.
  • Browse through the details of tournaments and choose the one you want to participate in.
  • Click on the “Join Now” button to register for the tournament and wait for it to start.
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What is RNG?

RNG is the acronym for Random Number Generator. RummyCulture uses an RNG software to ensure random shuffling and unbiased distribution of cards. No one on the table of a game knows what cards they are going to get, even RummyCulture doesn’t know that. This ensures that all the games are fair for everyone.

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What are some probabilities in the card game of rummy?

Rummy is a game of skill. You have to keep probability in mind on every turn of yours. For eg. It's great to keep open-ended cards rather than looking out for a single card.

Let’s assume you have 9,10 of hearts, and 6,8 spades. Now, when your turn comes, discarding the 8 of spades will be the most beneficial move for you if we see it from the lens of probability. Here’s why:

  • You need a 7 of spades to complete the sequence of 6,7,8. This means there’s only 1 card that can help you out.
  • An 8 of hearts or a jack of hearts will let you complete the sequence of 8,9,10 or 9,10,J. This means there are 2 cards that can help you out.
  • The probability of creating a sequence with 9,10 of hearts is double than the probability of creating a sequence with 6,8 of spades.
  • There are more ways to use probability in the game. You will get to know about them once you start playing.
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