Frequently
asked questions

Frequently asked questions
  • How do I play on Rummyculture?
    Create an account in 30 seconds and you can then play on our website, or download our android app to play.
  • Do I have to give my mobile number and email ID?
    Yes, you will receive all important communication, OTPs, and tournament alerts on your mobile number. Email ID is optional but highly recommended to get all latest offers.
  • How can I add cash in my Rummyculture account?
    You can add cash by Credit Card, Debit Card, Net Banking, UPI. You can also add using wallets like Paytm or Mobikwik. We have best-in-class joining bonus for new users.
  • How much Welcome Bonus do I get?
    You can get up to Rs. 2200 as welcome bonus on adding cash. Check our welcome bonus page to know more.
  • Can I play without cash?
    You can log in and play practice games on our website or app until you feel ready for a cash game or a tournament.
  • Is my money safe on your website?
    Absolutely. Rummyculture is a Thawte SSL Secured platform with absolute security. Major Indian banks and wallets like Paytm and Mobikwik have partnered with us. Your money and other information is safe.
  • Do you have a customer support team?
    Yes, we have a customer support team available from 11 AM to 10 PM all seven days a week. They can speak in Telugu, Hindi, English, Tamil, and Kannada.
  • When do I get my winning money in my account/wallet?
    If you’re playing a cash game, you’ll get your winnings instantly in your Rummyculture account. If you’re playing a tournament, you’ll get your winnings after the whole tournament is over. Once you get the money in your Rummyculture account, you can withdraw it instantly. We have a same-day withdrawal policy 365 days a year. No hidden charges or extra conditions.
  • How many cash games can I play everyday?
    There is no limit. You can play as many cash games and tournaments as you want to.