Frequently
asked questions (FAQ)

Frequently asked questions
  • How do I play rummy games on RummyCulture?
    Playing online rummy on RummyCulture is very easy. All you need to do is register for free on our website, android or iOS app. This would hardly take a few seconds and then you are all set to play rummy.
  • Do I have to give my mobile number and email ID?
    Yes, you will receive all important communication, OTPs, and rummy tournament alerts on your mobile number. Email ID is optional but highly recommended to get all latest rummy related offers.
  • How can I add cash in my Rummyculture account?
    You can add cash by Credit Card, Debit Card, Net Banking and UPI. You can also add using wallets like Paytm or Mobikwik. We offer the best-in-class joining bonus for all our new users.
  • How much Welcome Bonus do I get?
    You can get up to Rs.5250 as Welcome Bonus on your first add cash / deposit.
  • Can I play rummy online without cash?
    You can log in and play rummy practice games for free on our website or app until you feel ready for a rummy cash game or a tournament.
  • Is my money safe on your website?
    Absolutely ! RummyCulture is a Thawte SSL Secured platform which ensures that your money, data and identity are absolutely safe and secure.
  • Do you have a customer support team?
    Yes, we have a multilingual customer support team available from 10 AM to 10 PM all seven days a week. They can speak in Telugu, Hindi, English, Tamil, and Kannada. Reach out to our support team on 1800 120 2188.
  • When do I get my winning money in my account/wallet?
    If you’re playing a rummy cash game, you’ll get your winnings instantly in your Rummyculture account. If you’re playing a rummy tournament, you’ll get your winnings after the whole tournament is over. Once you get the money in your Rummyculture account, you can withdraw it instantly. We have a same-day withdrawal policy 365 days a year. No hidden charges or extra conditions.
  • How many cash games can I play everyday?
    There is no limit. You can play as many cash rummy games and tournaments as you want to.